- How to Open this Business: Guide
- TOP-7 KPI Metrics
- Startup Costs List
- Pitch Deck Example
- How To Increase Business Profitability?
- How to Sale More?
- How To Raise Capital: Guide
- How to Value this Business?
Introduction
Cell phone repair has become a booming industry in recent years. According to International Data Corporation, the global phone repair market is expected to earn .5 billion in revenue and grow steadily at a CAGR of 8.1% from 2020 to 2026. Although the industry witness remarkable growth, the cost of running a business can be skyrocketed.
This blog post explains the costs of running a cell phone repair business and breaks them down into different categories to help potential entrepreneurs and existing owners better understand the expenses involved.
Operating Expenses
When considering the cost of a cell phone repair business, there are a few key considerations that should be taken into account. Operating expenses are the costs associated with running and maintaining the business, separate from other costs such as purchasing supplies. Below is a list of these operating expenses.
- Hire
- Salaries
- Billings and collections
- Supplies and equipment
- Marketing and Advertising
- Customer service and support
- Assurance
- Public services
- Transportation
Hire
When starting a cell phone repair business, one of the first costs you need to consider is rent. According to Statista’s 2020 Statistics Statistics 2020 report, the median annual rent in the United States (US) in 2020 was .28 per square foot, with a median monthly rent of ,204 . For companies looking for office or retail space, rental costs can vary greatly depending on the size and location of the space.
Businesses that operate from homes or other private spaces can also rent virtual office spaces or store fronts. These spaces provide access to a work-ready space and mailing address without the associated costs of a large or long-term lease. According to the same report, the average monthly cost of virtual office space in the United States is 9 .
When calculating the total cost of rent for a cell phone repair business, it’s important to consider other potential expenses such as property taxes and maintenance costs, as well as additional taxes and fees. Companies should also consider the impact of taxes that may be required as part of their rental agreement. For example, some jurisdictions may require additional taxes and fees depending on the amount of rent paid.
Additionally, companies should compare the cost of leasing versus the cost of buying to decide which option is more appropriate. This may depend on the current rental market in the area, as well as the rental terms available. Ultimately, businesses need to determine their total budget and calculate the actual cost of rent based on the desired location and size of space.
Salaries
Mobile phones have become an essential part of our lives. They are used for communication, entertainment and access to information. As a result, there has been an increasing demand for cell phone repair services.
When it comes to running a cell phone repair business, there are certain operating costs that need to be considered. One of the main costs is wages. The cost of employee salaries in this industry varies greatly depending on the skill level of the employee and the geographic location.
According to The US Bureau of Labor Statistics , the average annual salary for cell phone repair technicians in 2020 was ,570 with a range of ,320 to ,550 per year. This is slightly higher than the median annual salary for all occupations, which is ,040 .
In terms of geographic locations, the highest average annual salary for cell phone repair technicians is New York , where it sits at ,210 . Different states, such as California (,820), Florida (,820) and Texas (,540) follow. On the other hand, the lowest states for cell phone repair technicians in 2020 were West Virginia (,420), Mississippi (,770), and Arkansas (,420).
There are other factors that affect the salary of cell phone repair technicians, such as their level of education, the size of the repair shop, and the type of repairs they specialize in. Those with a college degree are generally paid more than those with a bachelor’s degree.
Billings and collections
Running a cell phone repair business can be expensive when it comes to bills and collections. According to recent USD statistics, outstanding receivables – accounts payable and receivable, bad debts and the administrative costs associated with collection on overdue accounts cost businesses of businesses estimated at 7.5% of their annual sales revenue in the United States. This breaks down to an average cost of .20 for every dollar of billed receivables. On top of that, companies have to pay staff or a third-party agency to handle all of their collection activities.
Accounts Receivable and Accounts Payable – Businesses must pay for staff or agencies to handle and process debit payments. This includes setting up payment schemes, issuing invoices and tracking receivables. Accounts payable activities should also be tracked daily to ensure invoices are paid on time and avoid penalties or late fees.
Bad debt – Businesses can also incur bad debt. This is when a client or client fails to pay for goods or services received. This could be due to a customer going bankrupt or simply unable to pay for their purchase. The costs for businesses in the United States to manage and implement bad debts are estimated at nearly 4% of annual sales.
Administrative Costs – The administrative costs associated with collecting on overdue accounts can be significant. Businesses not only have to cover the cost of staff or agencies to manage collections, they also have to pay for communication materials, credit reports, and other resources associated with collecting dues.
Managing expenses associated with invoices and collections can be a daunting task. Businesses need to carefully consider the cost of bad debts, bad debts and the administrative costs associated with collecting dues in order to manage their finances and maintain a healthy bottom line.
Supplies and equipment
When it comes to running a successful cell phone repair business, the costs associated with the necessary supplies and equipment should not be overlooked. According to the US Bureau of Labor Statistics in 2020, the cost of Tools and Supplies Associated with Cell Phone Repair Businesses was ,867 . The majority of these costs involve the purchase of replacement parts and general maintenance supplies.
Replacement parts are the largest expense associated with running a cell phone repair business. Parts such as LCD screens, batteries, and SIM card trays usually need to be replaced during the repair process and can range from a few dollars to hundreds of dollars in cost. Purchasing additional parts on an as-needed basis can become costly for the business, but it is also essential to providing excellent customer service.
In addition to replacement parts, general maintenance maintenance such as computer hardware, test equipment, cleaning kits, and protective clothing should also be considered. These items are necessary to keep the repair business running smoothly and typically cost between 7 and 9 USD . While these costs are not as expensive as others associated with running a cell phone repair business, they can add up over time and should be taken into consideration when budgeting for the business. .
There are several other costs associated with running a cell phone repair business, such as rent, insurance, and labor. However, the supplies and equipment business operations are the drivers of financial success. By making an accurate budget that allows for resources such as parts and general maintenance supplies, a business owner can ensure that they have the resources they need to meet their customers’ demands while maintaining the costs of running their business.
Marketing and Advertising
Having a well thought out marketing and advertising plan is essential for cell phone repair businesses. In 2018, the United States spent about 7.8 billion on marketing and advertising, according to Statista. This was made up of .6 billion spent on digital advertising and 3.2 billion spent on other media, such as television, radio and print. Digital advertising spend is growing year over year, shifting from traditional marketing to the digital space.
Despite other advertising channels contributing a larger share of overall US ad spend, digital channels are growing faster – growing 13.9% in 2018, compared to just 4.4% for traditional channels. As such, for cell phone repair businesses, it is important to consider how digital marketing fits into an overall marketing strategy. Some strategies you may want to consider include:
- Search Engine Optimization (SEO) : Using Search Engine Optimization (SEO) to Improve Your Visibility in Online Search and Organic Results
- Search Advertisements: Using search engine advertising to display ads to potential customers in online search results
- Local SEO/Map Packs: Improving your local SEO, like appearing in the “Map Pack” in Google Search, to draw foot traffic to your store
- ADVERTISEMENTS: Place digital ads on the websites your customers visit to boost brand awareness
- Social Advertising: Leverage your social media following to display ads to your existing and potential customers
- Facebook Ads: Leverage detailed targeting, including demographic, location and interest targeting, to reach potential customers who may be interested in your services
These are just a few of the many digital marketing options cell phone repair companies can use. When forming a strategy, it’s important to think about which channels, platforms, and strategies will work best for your business. This could potentially involve segmenting your audience and developing different campaigns for each segment, or focusing all efforts on an integrated campaign.
Customer service and support
For cell phone repair, it is important to consider customer service and support costs. According to a survey by professional services giant PWC, customer service and support can account for up to 25% of a company’s total operating costs.
Customer service and support costs for repairing mobile phones are made up of a variety of sub-categories, such as technical and customer support personnel, telecommunications providers and customer service software, among others . Actual costs depend on the size of the business, the number of customers served and the complexity of the services provided.
For example, PWC’s survey shows that small businesses spend an average of .45 per customer on customer service, while midsize businesses spend an average of .73 per customer. For large enterprises, the average cost reaches .56 per customer.
Overall, the cost of customer service and support is a significant operating expense for cell phone repair companies, and it’s important for businesses to consider costs carefully to minimize fees. overhead and to maximize profits.
Assurance
Having insurance is an important part of running a successful cell phone repair business. It protects you and your business against liability and unexpected costs. The cost of commercial insurance will depend on several factors, including the size of the business and the type and extent of coverage. On average, small businesses can spend between and ,000 per month on general liability, errors and omissions, and property insurance. Combined products and packages such as Business Owner Policies (BOPS), which include liability coverage, can cost 0 to ,000 per year. Insurance isn’t an optional cost for small business owners – it’s a necessity.
In addition to general liability and property insurance, some other types of insurance that may be necessary for a cell phone repair business include workers compensation, cybersecurity, property and data coverage, employee dishonesty and professional liability. One of these policies may need to be purchased individually or as part of a business owners policy. Be sure to check the terms of any policies you are considering before buying.
Having the right insurance coverage can protect your business and provide peace of mind. If you are unsure of what covers you need or the appropriate amount of cover, you should consult an independent insurance broker to discuss the best options. Additionally, you should speak with an accountant or corporate lawyer to ensure that any policies you purchase comply with all applicable regulations and laws.
Public services
When running a cell phone repair business, the cost of utilities such as electricity and/or heating should not be overlooked. According to recent statistics released by the United States Energy Information Administration, the average electricity price in the United States in 2019 was 12.61 cents per kilowatt hour. Additionally, in malls or commercial buildings that use natural gas, the average cost per therm in the United States in 2018 was .51. For example, a cell phone repair business located in a shopping mall may be running multiple computers, phones, and lights at any one time, so it’s important to consider these costs because they can add up quickly.
The cost of utilities can fluctuate depending on the services used and the amount of energy consumed. Some businesses may find it beneficial to invest in energy-efficient technologies such as LED lighting, which can lead to long-term savings in energy costs. Others may choose to purchase renewable energy options such as solar panels or wind turbines.
Businesses should also consider the cost of Internet access when calculating utility operating costs. Prices vary by provider, but it’s important to ensure that the level of service is sufficient for business needs. Many ISPs offer small business bundles that can provide a cost-effective solution for businesses of all sizes.
It is important to research all of these cost factors before opening a cell phone repair business in order to accurately estimate utility operating costs. Some businesses may find it beneficial to develop a plan to reduce the cost of utilities, such as investing in energy-efficient technologies and seeking renewable energy sources. The bottom line is that utilities should be taken into consideration when calculating the total cost of running a cell phone repair business.
Transportation
When running a cell phone repair business, transportation costs are an important consideration. According to a 2020 survey by the U.S. Bureau of Labor Statistics, companies in the repair and maintenance services industry spent an average of ,888 on transportation in 2020. Transportation makes up a significant portion of expenses for the repair and maintenance services industry, with about 8.84% of total wages and salaries.
Transportation costs for cell phone repair businesses include mileage for service calls, trips to vendor offices, and other trips necessary for the business. Additionally, you may also incur other transportation-related costs such as shipping charges, costs associated with storing or transporting materials and/or parts, or any other costs associated with the transportation of goods and services.
Additionally, if you offer on-site repair services, you may need to invest in a vehicle. The cost of owning and driving a vehicle varies, depending on the type of vehicle and how it is used. The US Bureau of Labor Statistics says the average cost of a vehicle in 2020 was ,630. In addition, you also need to consider the fuel and maintenance costs associated with the vehicle, as these will further increase the transportation costs of running a cell phone repair business.
Finally, you should also consider hiring a delivery service or purchasing delivery insurance, which can provide additional protection against loss or damage to packages due to unforeseen circumstances. This is especially important for companies that transport fragile, expensive or delicate items. Delivery services and delivery insurance can increase the costs of running a cell phone repair business, but are essential to ensuring the safe and timely delivery of items.
Conclusion
Running a cell phone repair business requires a thorough understanding of the costs involved. Rent, salaries, bills and collections, supplies and equipment, marketing and advertising, customer service and support, insurance, utilities and transportation are all necessary operating costs that budding entrepreneurs should consider. These expenses vary greatly depending on the size and scope of the business.
By being aware of the various operating costs associated with a cell phone repair business, owners can make informed decisions and plan accordingly. This will help them maintain healthy finances and grow their business to greater heights.